Questions and answers
We strive to keep all models from our offer in stock, so the delivery time is 1–2 business days, while the delivery time for automatic lines and customized models is somewhat longer.
Of course, each model can be viewed and tested on-site at our warehouse and there is also an option to send us product samples, packaging, caps, or labels,
so that we can perform all the testing and send you a video recording with details and the operating process.
For many years, we have successfully cooperated with all printing houses in Serbia and the region that specialize in printing labels on rolls,
so we will be glad to provide you with suggestions along with their contact details.
Label printing on rolls depends on the labeling machine model you choose. We send all the printing details to the printing house you select on your behalf.
We are exclusively engaged in the sale of machines and equipment, but we cooperate with many packaging manufacturers, so we can refer you to one of them depending on the type of packaging you need.
Yes, all pneumatic machines require a compressor, which is provided by the customer. In general, compressors do generate a certain level of noise. Each compressor has its noise level clearly indicated in decibels (dB).
The advantage is that a compressor can be installed at a distance of several dozen meters from the machine, using a sufficiently long hose. Also, the larger the compressor tank, the less frequently
it will switch on, and consequently, the less often it will generate noise. There are also silent compressors available, but they are significantly more expensive.
The compressor model depends on how many machines will be used simultaneously, i.e. on the required air volume. If it is intended for a single machine, we recommend
a compressor with up to 8 bar pressure, a tank capacity of at least 50 liters, equipped with a quick coupling and an outlet hose with a diameter of 8/6 mm.
We make every effort to keep all consumable parts (seals, gaskets, O-rings, springs, ribbon tapes, etc.) for the machines from our range in stock and readily available.
You can always reach out to our team, who will listen to your concerns and suggest a solution.
We strive to be available at all times and to resolve any issues as quickly as possible — whether by phone, video call, at our service center, or through on-site support.
